Privacy Policy

Effective Date: March 29, 2026 | Last Updated: March 29, 2026

One91 Networks Pte. Ltd. ("we", "us", "our") operates the DigiSoundBox mobile application ("the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Notification Content (On-Device Only)

The App reads notification content from payment apps and SMS applications that you explicitly select. This data is processed entirely on your device to generate voice announcements and transaction records. Raw notification text and SMS content are never transmitted to our servers.

1.2 Anonymous ML Correction Data

When you correct a transaction classification (e.g., marking a balance alert as "Not a Transaction"), we generate an anonymous numerical feature vector (20 floating-point numbers) representing the pattern of that message. This vector is synced to our servers to improve classification accuracy for all users.

What IS synced: Anonymous feature vectors (numbers only), correction category, hit count, device ID (random UUID).

What is NEVER synced: SMS text, notification content, sender names, amounts, account numbers, phone numbers, or any personally identifiable information.

1.3 Device Information

We collect basic device metadata during sync: app version, country code (from phone settings), Android version, and device model. This helps us optimize the app for different devices and regions.

1.4 Team Sync Data (Firebase)

If you use the Team Sync feature, transaction metadata is shared with your invited team members via Google Firebase Realtime Database. This includes: amount, transaction type (received/sent/failed), sender name, bank/app name, account last 4 digits, and timestamp.

Raw SMS text is NEVER uploaded to Firebase. Only structured, redacted transaction metadata is shared.

OTP messages are NEVER shared with any team member under any circumstances, regardless of settings.

1.5 Threat Reports

When the App detects a phishing or fraud attempt, an anonymous threat report is queued for sync. This includes: threat type, confidence score, and detection reason. No SMS content or sender identity is included.

2. How We Use Your Information

3. Data Storage and Security

On-Device: All transaction data, notification content, and ML models are stored locally on your device using encrypted Android Room database. Data extraction is blocked from cloud backup.

Our Servers: Anonymous ML correction data is stored on our servers (hosted in Germany, Hetzner Cloud) with PostgreSQL database. Data is transmitted via HTTPS (TLS 1.2+).

Firebase: Team sync data is stored in Google Firebase Realtime Database (Asia-Southeast region). Firebase security rules restrict access to authenticated users only.

4. Third-Party Services

The App uses the following third-party services:

Each service has its own privacy policy. We encourage you to review them.

5. Data Retention

6. Your Rights

You have the right to:

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it promptly.

8. International Data Transfers

Our servers are located in Germany (EU). Firebase services are hosted in Asia-Southeast (Singapore). If you are accessing the App from outside these regions, your anonymous correction data may be transferred internationally. By using the App, you consent to such transfers.

9. GDPR Compliance (EU Users)

If you are located in the European Economic Area, you have additional rights under GDPR including the right to access, rectification, erasure, restriction, data portability, and objection. Our legal basis for processing anonymous correction data is legitimate interest (improving app accuracy for all users). Contact our Data Protection contact at support@digisoundbox.com for any GDPR-related requests.

10. Singapore PDPA Compliance

In accordance with the Singapore Personal Data Protection Act 2012 (PDPA):

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the App after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

One91 Networks Pte. Ltd.
276 Yishun Street 22, #03-260, Singapore 760276
Email: support@digisoundbox.com